Excellent
The overall rating of the hotel is based on all the Guest Reviews posted on various notification portal collected by our independent partner Qualitelis.
Our Goal : Your Satisfaction
The quality of your stay in Arcachon and our 3-star hotel is our concern.
Concerned with the level of this quality, our teams strive to produce every day all the services that are part of your expectations.
In order to always maintain this quality at the highest level, we compare our services and services to your evaluation through the independent organization Qualitelis and we return it to you in all transparency.
The customer journey that we offer begins with your booking or we ask you to prepare and customize your stay in our Hotel on Arcachon. Do not hesitate to tell us about your wishes or special requests.
At the time of your arrival, we provide you with all the information on the hotel as well as the places of proximity to restore you and discover the city center and gastronomy of the Bassin d'Arcachon.
During your stay, our team is at your disposal to guide you to the discovery of Arcachon Bay, its emblematic places, good deals and meet your expectations within your room, at breakfast and tea time.
After your departure, you receive via Qualitelis a survey allowing us to measure your satisfaction to always improve the services and services we offer.
The Latest Customer Reviews
94%
4.7582%
4.15Globalement satisfait .la chambre est petite mais coquette et bien agencée. Dommage que la lunette des toilettes ne soit pas fixée correctement !!!!!! le petit dejeuner est insuffisant pour le tarif demandé.
93%
4.65Nuisance clim trop sonore ....
84%
4.25Bon séjour personnel très aimable et accueillant seul bémol chambre petite mais pour un court séjour ça va et aussi petit déjeuner insuffisant par rapport au prix de 14 euros par comparaison à d autres hôtels.
72%
3.65Hotel agréable très bon accueil
67%
3.35Un hôtel agréable et bien placé, dans une rue calme. Une décoration de bon goût. Un service prévenant et à l'écoute.Le seul point négatif fut le petit déjeuner largement dispensable.Cher pour des produits très moyens et en portions congrues.
94%
4.75Our bed was quite small for 2 x big polynesian people but the bed was quite comfy. My mum had the bigger bed so she waa happy. The rooms are small but we were only there to sleep & shower as most of the time we were out & about. The lovely staff always making sure you were ok was a bonus. We had a nice breakfast & we left our bags there while we went out for lunch before heading back home. Thank you Lamartine for a lovely last weekend of 2018 we may see you again next year :)
93%
4.75Hôtel très agréable, propre, bien placé, personnel accueillant. Le seul petit bémol, la salle d'eau mini, mini.
81%
45éclairage insuffisant, arrière des portes de douche sale, mais globalement satifaisant
97%
4.95Un seul gros "bémol" en salle de bains : résoudre de façon urgente l'écoulement de la douche .. car pas de pente vers la bonde :-( et inondation du plancher, l'eau s'infiltrant sous les portes de douche ..
99%
4.95Rien de plus c’est un hôtel de charme qui porte bien son nom et reste très abordable.
86%
4.35L’esprit d’Arcachon habite cet hôtel qui a réhabilité la deco et le service d’epoque. C’est très réussi, confortable, feutré et discret.
93%
4.75TRES BEL HOTEL SITUATION IDEALE PARKING TOUT EST PARFAIT
100%
55Tout est charmant dans cet hôtel...la décoration, le personnel...et sa situation dans Arcachon est top! Proche de la gare, du centre et de la mer!
95%
4.85super séjour rien a dire ! si je veux revenir !
